Privacy Policy

Website: playoffzone.pro  |  Operator: PlayoffZone Pty Ltd  |  Last Updated: 25 May 2026  |  Effective Date: 1 January 2026

1. About This Policy

PlayoffZone Pty Ltd ("PlayoffZone", "we", "our", or "us") operates the website located at playoffzone.pro (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, subscribe to our newsletter, register for tournaments, or otherwise interact with our services.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained therein. By using our Site, you consent to the practices described in this Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter (name, email address)
• Register for a tournament (name, email address, team name, city/state, game preferences)
• Submit a contact or enquiry form (name, email address, message content)
• Participate in community discussions or submit review feedback

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers and screen resolution
• Cookie and session data (see Section 6)

2.3 Information from Third Parties

We may receive information about you from third-party analytics providers (such as Google Analytics) and social media platforms if you interact with our content on those platforms.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To deliver and improve our game reviews, tournament coverage, and editorial content
• To process tournament registrations and communicate event details
• To send our newsletter and community updates (with your consent)
• To respond to your enquiries and provide customer support
• To analyse Site usage and improve user experience
• To comply with our legal obligations under Australian law
• To detect, prevent, and address technical issues or fraudulent activity

We will not use your personal information for any purpose that is incompatible with the purposes described above without your consent.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party service providers who assist us in operating the Site and delivering services (e.g., email delivery, analytics), subject to confidentiality obligations.
• Tournament Partners: Where you register for a tournament hosted in partnership with a third-party venue, we may share your registration details with that venue for event administration purposes.
• Legal Requirements: Where required by law, court order, or regulatory authority in Australia.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

Your personal information is stored on secure servers located in Australia. We implement industry-standard technical and organisational security measures to protect your data against unauthorised access, disclosure, alteration, or destruction, including SSL/TLS encryption for data in transit.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by Australian law. Newsletter subscribers may unsubscribe at any time, and their data will be removed within 30 days.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyse Site traffic. For detailed information about the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.

7. Your Rights and Choices

Under the Australian Privacy Principles, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Withdrawal of Consent: Withdraw consent for newsletter communications at any time by clicking "unsubscribe" in any email.
• Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have mishandled your personal information.

To exercise any of these rights, please contact us at [email protected] or via our Contact page.

8. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Links to Third-Party Websites

Our Site may contain links to third-party websites, including game developer sites, esports organisations, and venue partners. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated Policy on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Post: Privacy Officer, PlayoffZone Pty Ltd, Level 12, 120 Spencer Street, Melbourne VIC 3000, Australia
• Phone: +61 3 9000 1234 (Mon–Fri, 9am–5pm AEST)

We aim to respond to all privacy enquiries within 30 days.